Sabtu, 15 Oktober 2011

LEVEL OF MANAGEMENT


Manager
The manager is someone who works through others to coordinate their activities to achieve goals
Pyramids of number of employees in organizations with a traditional structure, based on its level.
In the traditional organizational structure, managers are often grouped into top managers, middle managers and first line managers (usually represented by a pyramid, in which a larger number of employees at the bottom than at the peak).

First-line management, also known as operational management terms, is the lowest level of management in charge of directing and overseeing non-managerial employees involved in the production process. They are often called supervisors, shift manager, area manager, office manager, department manager, or foreman. And prepare the job duties for new employees who have been recruited, prepare a timetable for the employees who have beenrecruited.
Main Duties :
Lower-level managers are mostly doing surveillance or supervision of employees and ensure that strategies, policies and decisions taken by top and middle managers have been conducted properly. First-line managers also have contributed to and participated in the process of implementing the strategy has been determined.
Example :
            A supervisor or section head in charge of overseeing operationsof a hotel that is like a supervisor to check the work of operationalstaff to ensure the good work and be able to satisfy the hotel guests, and the supervisor is the first manager to handle guestcomplaints before the middle and upper managers, such as there are guests who complain to the service in the hotel employeesare doing, supervisors play an important role here to soften the hearts of guests being angry, to create a peaceful situation, andthen on whom share any complaints you have, the situationpeacefully, allowing the guest to forgive the mistakes of one of the hotel employees

Middle management covers all the management were among the first-line managers and top management and served as a liaison between the two. Positions including middle managers in between the head part, the project leader, plant manager, or division manager.
Main Duties :
Mid-level managers were among the top managers and first line managers. Manager is tasked to implement strategies, policies and decisions made by top-level managers or top, and determine the number of new employees who must be recruited,set lower prices to increase sales and determine the increase inadvertising to increase sales as well as determine how to obtainfunds to finance expansion. Responsible also on short-term decisions.
Example :
At the time the holiday season recreation area is very crowdedand dense, so recreation areas will require additional staff, andalso held a middle management recruitment and menetnukanhow many additional employees are in need, it is the intentionwith the determination of recruitment, or at the time of the monthramadan, where recreation so is quiet, because the majority ofIndonesian people who carry a lot of it fast, to generate income that persist or even increase, in the inventions was buy one getone program, to attract visitors in the month of ramadan ask, andthat's what is called a price that lower to increase sales

Top management, also known by the term executive officer, in charge of planning activities and general corporate strategy and direct the course of the company. Examples of top management is the CEO (Chief Executive Officer), CIO (Chief Information Officer) and CFO (Chief Financial Officer).
Main Duties :
Responsibility of top managers is the overall performance and effectiveness of a company. Top-level managers develop policies, decisions and strategies that apply in and The new plan for the expansion of production and increase sales.Communicating those plans to all managers. Examples of top management is president, chief executive, chief financial officerand vice president. Decisions are taken from this manjemen is for3 to 5 years into the future.

Example :
Top management is very influential in a company that he set thecourse of production, for example, a hotel in Jakarta is full of visitors each year, to develop a career hotel, top management very influential to determine the make room for more or the addition of pre-existing restaurant, top management wastasked to create rules that exist at the hotel with negotiations withother management, such as to perform a new policy, before the new regulations in appears, top management was obliged tonegotiate against management to get their opinions, andgenerate rules or the new provision is better in the operational activities at the hotel

However, not all organizations can complete its work by using this traditional pyramid shape. For example in the organization more flexible and simple, with the work performed by a team of employees who are always changing, moving from one project to another according to demand employment

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